Independent Benefits & Leave Consulting

Reduce Employee Benefit Cost Without Replacing Your Broker

Helping employers uncover hidden benefit costs, improve FMLA administration, strengthen compliance processes, and reduce HR administrative burden.

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Free Audit

See Where Benefits Costs May Be Hiding

Free Cost Leak Audit, FMLA Workflow Review, and Benefits Billing Analysis — with no broker replacement required.

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Local Support

Supporting Memphis & The Mid-South

Independent benefits and FMLA consulting for employers across Memphis, Oakland, and the surrounding Mid-South region.

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Experience

10+ Years in Benefits & Leave Administration

Experience supporting complex benefits and leave operations through Sedgwick, ESS, and the YMCA of Memphis & The Mid-South.

10,000+

Leave Cases Managed

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$32,000

Avoidable Wage Expense Identified

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Fortune 500

& Nonprofit Experience

10+ Years

Benefits & Leave Expertise

5-Star Google Rating

Verified Google Reviews

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Independent

No Broker Replacement Required

The Challenge

Your Benefits Program May Be Costing More Than It Should

Many employers do not need to replace their broker. They need better visibility into the administrative gaps, billing issues, FMLA workflows, and communication breakdowns quietly increasing costs.

Hidden costs usually start behind the scenes.

Benefit plans can look fine on paper while internal processes create unnecessary expense, confusion, and compliance exposure.

Eligibility and billing files are not being reviewed consistently.
Employees do not fully understand or use the benefits already offered.
FMLA and leave workflows rely too heavily on manual follow-up.
HR teams are expected to manage benefits, compliance, vendors, and employee questions with limited support.
$175K–$225K+

Estimated annual cost to build internal benefits, leave, and compliance expertise.

15–30%

Potential savings opportunities often come from better administration, visibility, and process control.

No Broker Replacement

We work alongside your current broker, vendors, and HR team.

Why Employers Choose Fralick's

Independent Benefits & Leave Consulting Built Around Results

Fralick's Benefit Consulting helps employers identify hidden costs, improve benefits administration, strengthen leave management processes, and support HR teams without disrupting existing broker relationships.

Mitchell Fralick

Mitchell Fralick

Founder & CEO
Fralick's Benefit Consulting

10+ Years Benefits & Leave Administration Experience

10K+

Leave Cases Managed

Experience supporting thousands of employee leave and benefits administration cases.

10+ Years Experience

Benefits and leave administration experience supporting enterprise-level operations.

Independent Advisor

Objective guidance focused on employer outcomes instead of insurance sales.

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No Broker Replacement

We work alongside your current broker, vendors, and HR team to improve results.

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FBOM™ Method

A structured framework to Find, Benchmark, Optimize, and Measure opportunities for improvement.

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Memphis & The Mid-South Based Support

Serving employers throughout Memphis, the Mid-South, and organizations nationwide.

The Solution

The FBOM™ Method

A practical process designed to uncover cost leaks, improve benefits administration, strengthen FMLA workflows, and create measurable next steps.

F

Find

Identify hidden costs, process gaps, compliance concerns, and administrative friction.

B

Benchmark

Compare your current benefits and leave processes against practical employer best practices.

O

Optimize

Improve workflows, documentation, communication, vendor coordination, and employee support.

M

Measure

Track results, reduce recurring issues, and create a repeatable process for ongoing improvement.

Experience-Based Results

Operational Improvements Identified Through Prior Benefits & Leave Experience

These examples reflect prior professional experience in benefits administration, FMLA workflows, compliance support, employee communication, and process improvement.

FMLA Workflow Optimization

Created standardized leave documentation and certification processes that improved approval outcomes and reduced administrative burden.

30% → 90% Approval Rate 80+ Hrs Saved Per Month

Disability & Leave Cost Breakdown

Identified delayed Short-Term Disability filing, delayed Long-Term Disability transition, continued payroll processing, and lack of coordination between leave, payroll, and benefits administration.

$32,000
View Case Study →

FSA/HRA Eligibility Audit

Identified employer-funded FSA and HRA contributions continuing for terminated and ineligible employees due to manual eligibility tracking gaps.

$3,000+ overpaid premiums in 2025
View Case Study →

Hidden Premium Cost Leak Identified

Leave and COBRA premium payments were not being consistently tracked, causing the employer to absorb benefit costs that should have been employee-paid.

$10,000+ in unrecoverable premiums
View Case Study →
Start Here

Request Your Free Benefits & FMLA Audit

Get an independent review of your benefits administration, leave workflows, billing practices, communication gaps, and compliance readiness — without replacing your broker.

Schedule Your Free Benefits & FMLA Management Audit
What Makes Us Different

We Do Not Replace Your Broker — We Strengthen What Happens Around the Benefits Program

Most employers already have a broker. What they often need is an independent advisor focused on administration, FMLA workflows, communication, compliance readiness, and hidden cost leaks.

Traditional Broker Focus

  • Insurance placement and renewals
  • Carrier negotiations
  • Plan design recommendations
  • Open enrollment support
  • Rate and coverage discussions

Fralick’s Benefit Consulting Focus

  • Benefits administration improvement
  • FMLA and leave workflow review
  • Billing and eligibility visibility
  • Employee communication gaps
  • Process, compliance, and cost leak review
Common Problems We Find

Small Administrative Gaps Can Create Expensive Benefits Problems

These issues often go unnoticed because they happen behind the scenes — inside billing files, leave workflows, vendor coordination, and employee communication.

1

Billing Discrepancies

Employer invoices, payroll deductions, and eligibility records may not always align, creating unnecessary cost exposure.

2

Eligibility Gaps

Employees, dependents, or terminated workers may remain incorrectly listed, causing confusion and possible overpayment.

3

FMLA Workflow Issues

Inconsistent documentation, unclear timelines, and manual tracking can increase risk and administrative burden.

4

Employee Confusion

Employees may not understand their benefits, leave steps, contribution value, or where to go for help.

5

Vendor Coordination Gaps

Multiple vendors, platforms, brokers, and internal teams can create fragmented processes and missed follow-up.

6

Limited Leadership Visibility

Executives may see rising costs without a clear view of where administrative issues are contributing to the problem.

What You Receive From the Free Benefits & FMLA Audit

This is not a sales pitch to replace your broker. It is an independent review designed to help you identify practical opportunities to reduce cost, improve administration, and strengthen compliance readiness.

Benefits Administration Review

A review of enrollment, eligibility, billing, vendor coordination, and employee-facing benefit processes.

FMLA Workflow Review

An evaluation of leave intake, documentation, tracking, manager guidance, and communication steps.

Hidden Cost Opportunities

Identification of possible administrative cost leaks, duplicate work, billing concerns, or process inefficiencies.

Compliance Readiness Notes

Observations related to documentation practices, process consistency, and areas that may need stronger controls.

Prioritized Recommendations

Clear next steps ranked by urgency, impact, and ease of implementation for your HR or leadership team.

Executive Summary

A simple summary of findings that leadership can use to understand risks, opportunities, and next actions.

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Our Services

Practical Benefits & Leave Solutions for Employers

We help employers improve benefits administration, strengthen compliance readiness, streamline leave management, and provide ongoing strategic guidance—without replacing their existing broker.

Benefits Administration

Benefits Administration Consulting

Improve the day-to-day management of your benefits program through stronger processes and better oversight.

  • Enrollment support
  • Eligibility management
  • Billing review
Learn More →
Compliance Support

Benefits Compliance Consulting

Strengthen administrative controls, documentation practices, and compliance readiness.

  • Process reviews
  • Documentation practices
  • Compliance readiness
Learn More →
Leave Management

FMLA & Leave Management Consulting

Improve leave administration through better workflows, documentation, communication, and process consistency.

  • Leave workflows
  • Manager guidance
  • Process improvement
Learn More →
Ongoing Advisory

Benefits Advisory Services

Ongoing support for employers seeking year-round guidance on benefits strategy and administration.

  • Quarterly reviews
  • Benefits strategy
  • Vendor coordination
Learn More →

5 Star Google Reviews

Common Questions

Employee Benefit FAQs

Got questions? Don’t worry, you’re not alone. Here are some of the most common questions from business owners about employee benefits.

For additional questions please visit our full FAQ page here.

  • No. Fralick’s Benefit Consulting works alongside your existing broker—not in place of them.

    Our role is to help employers review benefits operations, identify hidden inefficiencies, improve employee communication, and support compliance.

    We act as an independent resource focused on helping your team make the most of the benefits you already offer.

  • We primarily work with:

    • Small and mid-sized businesses

    • HR teams needing benefits support

    • Employers managing growing FMLA or leave requests

    • Organizations reviewing rising healthcare and benefits costs

    • Businesses looking to improve employee understanding of benefits

    We commonly support employers in Memphis, Oakland, and throughout Tennessee who want practical benefits guidance without adding extra workload to HR.

  • Pricing depends on the level of support your business needs. Some employers need a one-time review or audit, while others want ongoing consulting support.

    We start with a conversation about your goals and current challenges, then recommend the best next step based on your needs.

    We also offer a free initial benefits audit for qualifying employers.

  • Yes. While Fralick’s Benefit Consulting is based in Oakland and works with many employers in Memphis, we also support businesses throughout Tennessee and surrounding areas.

    Many benefits consulting and FMLA support services can be handled remotely, which allows us to work with employers across multiple locations while still providing responsive, personalized support.

    Whether your business is in Memphis, Oakland, or outside the area, our focus stays the same: helping employers reduce administrative burden, improve benefits operations, and strengthen compliance.